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WUD Challenge 2025: Digital Receptionist

Logo: Die Buchstaben ECC ineinander übergehend, dreieckig angeordnet. Rechts unten der ausgeschriebene Name.

Overview:

  • Company: ECCO Conference Center
  • Website: https://ecc.ecco.com/
  • Contacts: Louise Falbe
  • Industry: #autamation #reception #conference

About the Company

The ECCO Conference Center, or the ECC, in Tønder, Denmark, has 50 rooms, several conference rooms and is part of the family owned company ECCO. It has no staff at the reception after working hours, so they are exploring options of automated reception possibilities.

Challenge

Your task is to research the requirements of conference center guests and reception workers and propose a digital solution that answers to those needs in the form of a prototype, so that guests can get guidance 24/7.

Background information

In order to have access to the users, you will have the possibility to visit the center on Friday morning. Group transport is planned from lisezwei to Tønder and back.