%0 Journal Article %K Patient experience %K Systems issues %K Content analysis %K Mixed methods %B Healthcare %C Amsterdam %D 2022 %I Elsevier %N 4 %P 100657 %R https://doi.org/10.1016/j.hjdsi.2022.100657 %T Care Teams Misunderstand What Most Upsets Patients About Their Care %U https://www.sciencedirect.com/science/article/pii/S221307642200046X %V 10 %8 12/2022 %9 Original Research